Frequently asked questions.
Questions we’re asked regularly by patients, useful information about our services and practice.
Things patients often ask.
Quayside Dental Centre provides NHS dental care as part of a commissioned service from NHS Gloucestershire.
We work with local community partners and referral organisations to improve access to routine NHS dental care for people who may experience barriers to accessing dental services.
As a result, routine NHS dental appointments are not available to everyone and are provided in line with NHS commissioning criteria and service capacity.
Routine NHS dental care is provided through commissioned programmes and referral pathways designed to support specific groups of patients.
If you have been directed to Quayside Dental Centre by one of our community partners or referral organisations, please complete our online enquiry form here or contact the practice for further information.
No. Submitting an enquiry form does not guarantee an appointment.
All enquiries are reviewed against the eligibility criteria of the commissioned service and appointments are subject to availability.
A member of our team will review your information in line with NHS Gloucestershire commissioning criteria. Due to the high volume of enquiries we receive, we will only contact you if you are eligible for an appointment and we are able to offer you care.
If you are eligible, a member of our team will be in touch regarding appointment availability.
Quayside Dental Centre has been commissioned by NHS Gloucestershire to provide targeted NHS dental services for people who may otherwise struggle to access care.
The services we provide, and the patients we are able to see, are determined by NHS commissioning arrangements. This means we are unable to offer routine NHS dental appointments to everyone seeking care.
If you have an urgent dental problem please contact NHS 111.
NHS 111 will assess your needs and direct you to the most appropriate urgent dental service if required.
Click here for more information
NHS dental charges may apply depending on the treatment you receive and your personal circumstances.
Some patients are entitled to free NHS dental treatment.
You can find out whether you are eligible for free NHS dental treatment via the link below:
https://www.nhsbsa.nhs.uk/help-nhs-dental-costs/free-nhs-dental-treatment
Yes. You are welcome to visit Quayside Dental Centre during opening hours and speak to a member of our team.
Can’t find what you’re looking for?
Our team will be happy to explain the services available and advise on the appropriate route to access care. As a commissioned NHS service, we are required to operate within specific eligibility criteria and appointment capacity.
We kindly ask that all patients and visitors treat our staff with courtesy and respect, even if we are unable to offer an appointment. Our team is doing its best to support as many people as possible within the service we have been commissioned to provide.
Contact Quayside Dental Centre.
If you have any questions about services, NHS dental charges or eligibility for help with costs, please speak to a member of our team or click here